Thank you for reaching out to us. Have you tried our FAQ’s to see if there’s an answer you might be looking for? We’ve provided some of our top areas of inquiries.
If you haven’t found what you’re looking for, listed below is a variety of convenient ways for you to contact us:
EMAIL / CHAT
Internal messaging: If you are logged in, you can send us a message from your account.
PHONE / FAX
Our phone lines are open between 10am – 10pm EST Monday to Friday and 9am – 10pm EST on Saturday and Sunday
We do everything we can to make sure our customers get the best possible service. We do recognize, however, that we do not always get it right. When that happens we always encourage you to tell us about your complaint so that we can put matters right. Find out more about Complaints Procedure here.
THE JETWIN BRAND IS MANAGED BY
Bit Entertainment Inc.